How can we help you?

We scale traffic using clusters of independent machines/nodes which can load balance the traffic. We run our own infrastructure on top of the bare metal provided by independent enterprise based data centers such as for example: Rackspace, Softlayer, OVH, etc.

Thrinacia is focused on delivering a superior crowdfunding engine for building reward, donation and pre-order platforms as a turn key solution. Thrinacia also offers ability to run equity, real estate or loan based crowdfunding models/paradigms out of the box.

Thrinacia Atlas is a hybrid crowdfunding solution. It’s offered in SaaS and On-premises versions.

Source code for the Web UI and other front-end components is available and fully customizable in both SaaS and On-premises version while REST API (documented and available with every plan in SaaS version) is closed source. REST API engine source code is only available in the On-premises version.

Please visit our SaaS subscription plans for pricing and more details here or view our On-premises solution here.

There are 2 different types of campaign run modes as explained below:

1. Continuous campaigns: These are campaigns which do not have an end date.
2. Time based campaigns: This run mode will require an end date for the campaign.

How do I enable these features?

If you would like to enable the 2 run modes for campaign creation, log in as an admin, go to the administrator dashboard, click on Portal Settings, then on the Campaign Settings. Scroll down to the section called Campaign Run Mode as shown in the image below:

Check the “Enable Continuous Campaigns” box, and save the settings.

What if I want to hide the campaign run mode from the campaign preview or live campaign?

As you can see from the above screenshot, you can “Hide Campaign Run Mode“. When you check this box, it will hide the campaign run mode when viewing the campaign as per example screenshot below:

As you can see, the campaign says “Continuous Campaign – No End Date“. This text will be removed when you enable the “Hide Campaign Run Mode” option.

Thrinacia’s team will let you know once your site has been activated and send you information for accessing your Nexus site. Thrinacia uses Nexus for two primary functions:

• To provide clients with Portal Information.  Administrator access information can be found in the Wiki tab under Portal Information.
• To effectively communicate. Tickets can be used for bug reports, custom development quotes, support issues and new feature requests.

This Nexus – Tutorial contains more detailed overview.

There are three options for custom work:

• If you are familiar with web development you can make the changes yourself and upload the edited files using SFTP.
• You can hire a third party do the design changes and have them upload the edited files using SFTP.
• You can hire Thrinacia to make the design changes, we will estimate the hours needed for any particular task and provide you with a quote. Please view this FAQ for further information on custom work.

Yes, you can choose to accept multiple currencies in the Administration Dashboard under Portal Settings in the Payment Settings tab.

Yes, as the website administrator you can set the administration fee percentage to whatever amount you would like.