How can we help you?

You have 2 options if you would like to be using Google Analytics with Atlas.

The first option is to paste the script into the footer code area of the website located in the admin dashboard. Learn more by following this FAQ: https://www.thrinacia.com/faq/post/how-do-i-add-google-analytics-to-my-website

Next, is using the feature located in the admin dashboard –> Portal Settings –> Campaign Settings –> scroll down to the section called “Campaign Google Analytics”.

Here you will find a toggle that allows you to add your Google Analytics Tracking ID into the field to track those who have donated to the campaigns on your platform. This DOES NOT track all user activity. It will only track users that have made a successful pledge on the platform. Once you have followed the instructions as per the text in the section from the screenshot above, you will need to set up eCommerce tracking on your Google Analytics account. This can be done by following the instructions here: https://support.google.com/analytics/answer/1009612

Once you have followed the instructions for adding eCommerce tracking in Google Analytics, you can view the tracking data on your Google Analytics dashboard when users are pledging to the campaigns on your website.

The XML site map is not needed, as the site will still be indexed properly. For those that would like to try adding the XML sitemap, you could try this by using a tool or manually adding it, then uploading the file via SFTP to (webui/angapp) directory. You would then have to update the meta tags to reference it, you can update meta tags by reading the following: https://www.thrinacia.com/faq/post/how-do-you-add-meta-tag-to-your-page

If you would like to add basic authentication on your website so that every user must enter the single username and password for the session on your website, you can create a ticket in the Nexus system asking for such basic auth to be implemented.

Basic authentication on the website will prompt every user to add the username and password for the session, the website functions the exact same, and you can ask for the basic auth to be removed at any time by creating a ticket in the Nexus system. This is great for those that want to have a private website before launching the Crowdfunding platform.

If you would like to add updates to your backers, and are using the sedra widget to host the Crowdfunding campaign on an external website, and would like the backers to be directed to the external website page, you will have to to do the following:

1. Log into your Crowdfunding platform as an admin user
2. Go to the administrator dashboard
3. Click on the portal settings tab
4. Click on the email notifications option
5. Scroll down to the section called “Campaign Update – Backer Notification” delete the URL that is added in the text “You can view the stream title update by clicking here.” and add the URL to the page which you are hosting the Crowdfunding campaign on.

The guest user is for those who would like to checkout as a guest when contributing to a campaign. The guest user account is reserved and should not be used for anything, other than the guest checkout.

You may be using the widget to host a campaign on an external website. If this is the case, then you may have automatic email notifications that by default may contain URL link (token) pointing to the standalone UI website, and not the widget page or URL which you are externally hosting the campaign on.

You can do the following to add an external link to the email notifications.

1. Log into your Crowdfunding platform as an admin user
2. Go to the administrator dashboard
3. Click on the portal settings tab
4. Click on the email notifications option. As you can see there are several options
5. Choose the notification that you would like to send to the backers. For example, you can choose the “Campaign Pledge Direct Processing – Success” notification.

If you would like to add your own external custom link to the email notifications, you can click on the code view option ““. Once in the code view, you can add a link by adding the following:

Your Text Here

You can use the above code to add any code you would like into the email notifications.

You can set both the country and the currencies that you would like to accept on your platform by signing in as the administrator, going to the administrator dashboard, clicking on the portal settings tab, then clicking on the payment settings option, scroll down to the Account country and Campaign currency sections. Here you can add the necessary country and currency that you would like to accept on your portal.

Learn more about connecting the Stripe account to the portal and campaigns by watching the following video: https://youtu.be/f6P_z4ss7rQ

If you would like to update or add different icons to the home page bottom banner section, you can do this by going to the admin dashboard –> portal settings –> theme settings –> scroll down to the section called home page content. Here you can see there is a tab for the Bottom Banner.

This is for the section as per the below screenshot:

First, choose an icon that you see from the semantic UI icons page.

Once you have chosen the appropriate icon, you can then click to view the source for the icons in that section. To do this, click on the “<>“ symbol.

Copy the class name.

Then paste the class name into the appropriate field in the admin dashboard.

Once you save the settings and reload the page, you should see the changes live on your home page.